“I look at this business as a way to be involved with and be supportive of my community. My family and I live, work, and play here, and this is how I can offer compassion and personal attention to people when they need it most.”

-Jack Mueller

Jack has been a licensed funeral director and embalmer for over 40 years. He chose this career because he saw a way to use his gifts of compassion, eloquence, and clarity to help people heal. He knew he could make a positive difference in the lives of others and in his community.

Jack grew up in Wyoming, Ohio, and helped out with his family’s company, The John Mueller Company & Mueller Roofing Distributors, based in Lockland. These childhood experiences led Jack to understand the needs of the Cincinnati community and the level of customer service and individual attention that a small, family company can provide to clients.

He and his wife Ellen have lived in West Chester for over 30 years and raised their family here. Jack’s oldest daughter graduated from Miami University and is in the workforce, and his younger daughter has graduated from Xavier University and is working in Salt Lake City, Utah. Each day, his family’s Cincinnati roots grow stronger.

“Being in the funeral business is my ministry. It allows me to work within my community, hopefully making a difficult time a little easier. The hugs and thanks I receive from the families are irreplaceable.”

-Lori Hicks

Raised in Liberty Township, Lori graduated from Lakota High School in 1992. She earned her BMS from the Cincinnati College of Mortuary Science, graduating with Cum Laude honors, earning the Charles O. Dhonau award, and receiving recognition as a lab assistant. 

Since the death of her husband in 2021, Lori feels as though she has a new understanding of the grieving process. Licensed for over 25 years, Lori is a Past President of the Ohio Funeral Directors Association. She is also a member of St. Susanna Catholic Church.  

When she's not serving families at the funeral home, Lori enjoys spending time with her son and discovering the world through his eyes. She has also recently discovered a new love of coaching soccer and baseball.

Ashley is a Licensed Funeral Director and Embalmer who joined the Mueller Funeral Home team in July of 2020.

Originally from the south side of Chicago, Ashley earned her bachelor's degree at Saint Mary’s University of Minnesota. She then attended the Cincinnati College of Mortuary Science and graduated in 2011. Ashley received the Arthur J. Russler Award and the Ohio Funeral Directors Association Scholarship.

Ashley is active with the Ohio Funeral Directors Association Scholastic Committee and the Warren County Citizens Academy. She is also a member of St. Francis DeSales Church in Lebanon and a volunteer at the Warren County Humane Society.

Ashley and her husband Nathan reside in Maineville with their son Cooper and daughter Hattie. In her spare time, Ashley enjoys running, planting flowers, and spending time with her family.

Courtney is a Licensed Funeral Director and Embalmer who joined the Mueller Funeral Home team in November 2023, finally leaving the corporate world behind after 10 years of service.

A 2008 graduate of Hamilton High School, Courtney has an associate degree from Cincinnati State and graduated with a Bachelor’s Degree from the Cincinnati College of Mortuary Science in 2011. 

Courtney attends Church on Fire and resides in Hamilton with her husband and three children. In her spare time, she enjoys volunteering at her children’s school and spending time with her family and friends.    

Ashley is a first-generation funeral director, embalmer, and crematory operator.

Ashley grew up in Middletown and graduated from Middletown High School. After working as a pharmacy tech for many years, she decided to follow her passion for assisting families in their time of grief. In 2017, she graduated from the University of Cincinnati with an Associate of Applied Science. After receiving her associate degree, she attended the Cincinnati College of Mortuary Science, where she was a member of the Delta Gamma Pi sorority and served as the treasurer. She graduated from CCMS Cum Laude in the spring of 2019, receiving her associate and bachelor's degrees in mortuary science.

Ashley started her career in the funeral service industry in January 2018. She worked for mostly corporate funeral homes before joining Mueller Funeral Home in February 2024.

When Ashley is not serving families, she enjoys being outdoors, kayaking, and spending time with family and friends. She owns two cats, Kingston and Dixon, and one dog, Lucky.

He retired from ministry in 2020.  With a heart to serve others, it wasn’t long before Lee was looking for another type of ministry to fill the void.  Joining the Mueller Funeral Home team in 2021, he has found that missing piece.  

Beth Gehm-Bishop, grew up in Franklin, Ohio. After serving in the United States Army and United States Air Force as a medic, Beth became a phlebotomist.  She has always had an interest in the funeral industry and joined the Mueller Hicks team in 2023.

Clint Eastman, Funeral Director/Pre-need Specialist – has a passion to help

families save time, money, and hardship by educating them on decisions they can make prior to an actual death. He stays current on Medicaid Law, saving the families he consults thousands of dollars. “When I was 13, I attended my first ever funeral service for my grandfather. I was scared and unsettled. The funeral director and my family really helped me through the difficult process, and my life was impacted in a very positive way. I decided to become a funeral director on that day because I saw how a well-thought-out funeral plan could help families during a difficult time. Today, I want to give the families I serve that same experience.”